All Articles
Account & Billing
Can I add my GST details while purchasing a course?
Learn how to add your GST number while purchasing a TheElectricalGuy Academy course on web or Android, so it appears on your invoice for tax returns.
Jul 3, 2026
Account & Billing
I'm not receiving the confirmation email. What should I do?
Not getting your TheElectricalGuy Academy confirmation email? Check spam, confirm the email used at checkout, and follow these steps before contacting support.
Jul 3, 2026
Account & Billing
How do I download my invoice?
Download your TheElectricalGuy Academy course invoice from your confirmation email or your Purchase History on the website. Two simple methods explained.
Jul 3, 2026
Account & Billing
My payment was deducted but the course isn't in my Library. What do I do?
If your payment was deducted but the course isn't in your Library, wait 30 minutes and check for a confirmation email. Here's what each outcome means.
Jul 3, 2026
Account & Billing
What is your refund policy and how do I request a refund?
TheElectricalGuy Academy offers a 7-day refund on paid courses. Learn what the policy covers and exactly what to include when requesting a refund.
Jul 3, 2026
Getting Started
How do I log in or create an account?
Learn how to create an account or log in to TheElectricalGuy Academy, using your Google account or your email and password.
Jul 1, 2026
Getting Started
What are the system requirements? Which devices are supported?
TheElectricalGuy Academy courses work on Windows, Mac, Android, and iOS/iPad OS with an internet connection. See supported browsers and apps for each.
Jul 2, 2026
Getting Started
How do I enroll in a course?
Step-by-step guide to enrolling in a TheElectricalGuy Academy course via web, Android, or iOS, from login to payment to accessing your course.
Jul 1, 2026
Getting Started
What happens after I purchase a course?
Your course appears under Library once you log in with the same email you used at checkout. Here's how to get there.
Jun 30, 2026
